How Our Virtual Care Works

At Equilibrio, we ensure that our virtual sessions are structured similarly to in-person follow-ups, with attention given to both your clinical needs and your overall emotional well-being. These sessions are designed to feel focused, personal, and collaborative, not rushed or transactional.

We offer flexible scheduling options for our online visits, making it easy to find a time that works for you, with minimal disruptions to your daily life. Whether you need early morning, evening, or weekend appointments, our goal is to make mental health care as accessible as possible.

When Virtual Care May Be a Good Fit

Virtual care may be a good option if you have already completed an initial in-person evaluation at Equilibrio and are continuing care with regular follow-ups or check-ins. It can be especially helpful if you value the flexibility of meeting from home or another private location, or if travel, work demands, or schedule changes make in-person visits more difficult at times.

While many aspects of our care can be managed virtually, initial evaluations and the prescribing of controlled substances require an in-person visit due to DEA regulations. This ensures we provide you with the best care while adhering to all necessary guidelines.

What to Expect During a Virtual Session

After your initial in-person evaluation, you can access virtual care for follow-up appointments and check-ins. 

During virtual appointments, our provider may:

Our Virtual Appointments Process

To access our virtual care, all you need is a device with internet access and you're ready to connect with your provider.

Follow these simple steps to set up and access your virtual appointments.

Benefits of Virtual Care

At Equilibrio, accessing virtual care after your initial evaluation offers many benefits.

  • Convenience: No need to commute or rearrange your schedule. Virtual visits allow you to receive care from the comfort of your home or any location that suits you.
  • Continuity of Care: With online visits, you can maintain regular contact with your provider, ensuring that your treatment remains consistent and effective.
  • Privacy: Your privacy is our priority. Our virtual platform is secure and HIPAA-compliant, ensuring that your personal information and sessions are confidential.
  • Accessibility: Online care eliminates barriers to treatment, such as transportation issues or time constraints, making it easier for you to receive the care you need when you need it.

These advantages highlight our commitment to revolutionizing mental health care by providing care whenever and wherever you need it.

Frequently Asked Questions

Is virtual care as effective as in-person mental health care?

Virtual care can be effective for follow-up visits and ongoing support once a care relationship is already established. At Equilibrio, virtual sessions are used intentionally for check-ins, therapy follow-ups, and medication monitoring. Initial evaluations and certain clinical needs still require in-person visits.

Who is eligible for virtual care at Equilibrio?

Virtual care is available to patients who have completed an initial in-person evaluation at Equilibrio. Your provider will help determine whether virtual follow-up visits are appropriate based on your symptoms, treatment plan, and clinical needs.

What types of appointments can be done virtually?

Virtual appointments may be used for therapy follow-ups, medication management check-ins, progress reviews, and care coordination. 

Can medication be prescribed through virtual care?

Some medication follow-ups can be managed virtually after an initial in-person visit. However, certain medications and all initial prescriptions must be started in person in accordance with DEA regulations. 

Can I switch between virtual and in-person visits?

Yes. Many patients use a combination of in-person and virtual care depending on their needs, schedule, and clinical recommendations. Your care plan can be adjusted over time.

Are virtual sessions private and secure?

Yes. All virtual visits are conducted using secure, HIPAA-compliant video platforms. Your privacy and confidentiality are treated with the same care as in-person appointments.

(516) 500-1105
4770 Sunrise Highway
Massapequa Park,NY
11762
Hours of Operation:
Mon - Fri:
5 pm - 9 pm
Sat & Sun:
Available by Appointment.
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Equilibrio Mental Health
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